My wife and I were introduced to a JS Robinson home after his first model in Park Place - the Essex II - won the Grand Prize American Dream Award in the Spring Parade of Homes in 2007. We decided to build a modified version of that plan in Park Place as our retirement home in 2009. The process couldn't have gone better. Every stage from planning to completion went flawlessly. The quality of construction is exceptional. Jeff and his whole team were great to work with, and our building experience was a joy. Last summer we discovered quite by accident that the transom window above our front entrance door was never properly caulked. Even though our construction warranty had been expired for over three years, Jeff sent someone over to take care of that immediately with no questions asked. Where do you get that kind of service after the sale these days.....particularly when they could have just reminded us that our warranty expired a long time ago? That's the kind of builder Jeff is. We were lucky that we chose the right builder, and couldn't be happier with our home.
Chuck and Ivy TeaterHomeowners
We had never built a home before. Jeff & his team of Todd, Dave as well as other ancillary team members helped guide us through the process. They all are very patient with the million ideas that we desired & questions that we had. They were also helpful when we got stuck in the decision making process. Because there wasn't a model in place at the time we were building, he took us to some established homes to help us plan. The beautiful show room full of samples made it comfortable and easy to choose details, and his designer Trish helped keep us in budget as well as in fine style. Jeff and his team were so great at helping us visualize what was happening through great drawings and explanations of each step.
Now that we are living in our beautiful new home, Jeff and his team have been great to call for advice. They really care and make sure to follow up if there are items needing attention. When our home was on the Johnson County Extension Master Gardener's Garden Tour in 2014, I emailed Jeff that we were going to be showing our garden and he sent Edna from the warranty department to evaluate and her skilled eyes found some other little areas for touch up too. Jeff was so gracious to send men out before the garden tour, to do some minor touch up on some small items on our home 3 years after we moved in! That is the kind of wonderful customer service you receive when you purchase a JS Robinson home.
Jayne & Shelby StoneHomeowners
It really came down to the fact that Jeff was so present from the beginning. I will never forget how pleasantly surprised Ryan and I were when we had a meeting with JS Robinson to discuss the customization of the existing plans JS Robinson offered and Jeff Robinson sits down with drawing paper and a felt marker and goes room by room with us. Asking what we are looking for at every turn, offering suggestions and listening to what we wanted all while working to make it work within our budget. It was clear immediately that Jeff Robinson was the man we wanted to build our house. We were not disappointed, throughout the building process Jeff maintained communication and addressed our needs and worked to keep us happy. One year in our new house we absolutely love our home and are certain choosing JS Robinson was the best choice for us!
The Smiths (Ryan, Kate, Kenadie & Beckett)Homeowners
From the time we saw the architect's first drawings until the final closing on our new house, we couldn't have been more pleased with J.S. Robinson. Jeff Robinson and his team of professionals took us carefully and patiently through each step of construction. We were impressed with the high quality of the work and the products that went into the building of our home. Every single person we dealt with was courteous, accommodating and knowledgeable. They went out of their way to make sure we would be happy with our home. Once we moved in, their excellent service continued - always with a smile and always to our satisfaction. We continue to count each member of Robinson staff as a good friend. We recommend J.S. Robinson without hesitation to anyone seeking a quality homebuilder.
Gene and Penny RietforsHomeowners
I highly recommend your home be built by JS Robinson. Many people build a home and tell others 'I would never build a house again'. We would with Jeff and his team based on our experience negotiating the plan, the attention to details throughout the build process, and the follow-up after we moved in. Their understanding in how to turn a vision into functionality, while controlling cost, left us with a good taste in our mouth. Our project manager (Dave F.) and financial analyst (Todd) were fantastic to work with and were extremely responsive to our requests. Almost 2 years after our build, we remain happy with our home and JS Robinson's service.
Clareece WestHomeowner
Anthony Delafuente
4 weeks ago
I grew up in a J.S. Robinson designed house. The house was built in 2000, and when I think about that house today, the design still stands up. They are an exceptional builder and build AMAZING houses. Their homes are always some of the nicest in the areas they build, and they have a great reputation. I wouldn't think twice about considering building with J.S. Robinson or buying one of their inventory homes.
Andrea Reynolds
2 months ago
We love our home. Everyone has been great to work with and the one-year follow-up is a great bonus!
chuck cannata
3 months ago
We have been a satisfied customer of JS Robinson for over 22 years. So much so that we are on our second home built by them. As any new home owner can attest, the real measure of a builder is how they manage your experience AFTER they hand you the keys. In this regard, JSR stands apart from other builders, especially when it comes to WHO they have managing your post buyer experience and QA. We had the pleasure of working with Dave Brown on our two JSR homes. Dave's tenure and reputation with JSR and in the industry really speak to the caliber of talent JSR retains to ensure satisfaction. We love our house (since 2016) and trust the team at JSR. They will answer the phone when you call post-sale and commit professionals like Dave B. to addressing any issues, no matter how small or few they've been. It is not unusual for Mike Nelson, their GM, to drop by an active project to make sure all is going okay or for Jeff or Max to answer the phone when you call the main number. All together, just a great group.
Tammy Wendland
1 year ago
Building a home with J S Robinson Fine Homes was an excellent experience. Such a great experience this is my second home-build with them! They are organized and provide a project timeline to keep you on track with decisions/selections. They are quick to answer questions and resolve issues. Everyone you will meet in the organization is friendly, knowledgeable and helpful. On top of all this, the quality of the home itself is top-notch. Post-closing warranty/service program illustrates their commitment to high standards and happy homeowners. Highly recommend!
Nursing Student
1 year ago
My husband and I purchased a new home from J S Robinson. We are very pleased with our experience (sometimes the office can be hard to get hold of). We had a couple of minor issues after moving in and Tony helped solve the issues (adjusting a door, one creaking floor board, a problem with the dishwasher, needing some caulking on a window). The man deserves a raise or a bonus. Overall, I'm happy with our home. I think the quality of the products they use is excellent. I would definitely recommend their homes to others in the KC area. My husband and I will consider purchasing a larger home from them in the future.
rachel dechantigny
2 years ago
Ricky Bulmer
2 years ago
I don’t typically take the time to leave a review but with the experience I have had with Ben Armstrong and the warranty team I felt I needed to. I have never had somebody go as far and beyond as Ben has been through our first 12 months of buying a JS Robinson home. His follow up, his word, and just overall care for the customer took my overall happiness with JS Robinson to another level. You have a keeper with Ben! Thank you!!
Zainab Alaradi
2 years ago
Service department and design team are exceptional. We love our house! Thank you!
B Sader
2 years ago
Kudos to the Service team for fixing our 2 month post-build issues. They were very intent on making sure their customer was satisfied.
Blake Sell
2 years ago
Thank you, JS Robinson team!!